About Us
Excellence combined for over 50 years
Our dedicated Travel team has booking dream adventures for a combined 50 years.
Working with the Advantage Travel partnership Group, we have planned 100’s of dream holidays for a variety of different people on varying budgets.
We are part of the Advantage Travel partnership Group and ABTA Protected. We also have ATOL Membership which entitles us to deals you will not get anywhere else.
About our Travel Team
Our Travel Team has over 50 Years of combined experience in the travel industry, enabling us to deliver you the best service. The team consists of Alison, Claire, Hannah, and Craig who are able to take you from initial consultation right through to stepping into your dream adventure! We have curated a loyal clientele for the past 15 years to deliver you the best price and experience.
Why choose us?
We are fully ABTA bonded which gives you peace of mind and financial protection when booking with us. We are also members of AITO (Association of Independent Tour Operators) which gives us access to many Tour Operators that don’t sell through the large multiple travel agencies – allowing us to get you the best deal .
We are ABTA Protected
We are a Member of ABTA (Number P8782) which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.
When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTA’s strict joining criteria for Members, code of conduct, customer helpline and complaints resolution scheme are all there to give you confidence and peace of mind when booking your travel arrangements. For more information contact ABTA, 30 Park Street, London SE1 9EQ,
ATOL Protection
Many of the flight and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate www.atol.org.uk
FAQ
Frequently Asked Questions
Do you charge a fee?
No – the cost of the holiday is based on what the tour operator, hotel, or airline charges, similar to how traditional travel agencies operate.
Why use Matlock Travel?
Our goal is to provide a more personalized and enjoyable service for my clients. Many people seek our help because they find it difficult to plan the type of trip they want on their own, or because they need guidance on where to go and need some inspiration.
After the holiday, we follow up with each client to hear about their experiences and gather feedback. This helps us stay informed about the properties and destinations we offer and understand what our clients may be interested in for future holidays.
Examples of Holidays you have booked?
We have booked a range of holidays that vary from Cruises to the Carribean, Ski trips in Europe and Winter holidays in the USA!
Where would you recommend for 2026?
Cultural Exploration: Cities like Kyoto, Paris, and Rome offer rich historical experiences with their museums, architecture, and sites.
Beach Relaxation: Islands in the Caribbean, the Maldives, or coastal towns in the Mediterranean like Santorini or Nice provide beautiful beaches and relaxing atmospheres.
Adventure and Nature: Destinations like New Zealand, Patagonia, or the Canadian Rockies are perfect for hiking, wildlife, and enjoying the outdoors.
Urban Excitement: Metropolitan cities like New York, Tokyo, and London offer vibrant nightlife, shopping, and diverse cultural activities.