FAQs

FAQ

Frequently Asked Questions

Do you charge a fee?

No – the cost of the holiday is based on what the tour operator, hotel, or airline charges, similar to how traditional travel agencies operate. 

Why use Matlock Travel?

My goal is to provide a more personalized and enjoyable service for my clients. Many people seek our help because they find it difficult to plan the type of trip they want on their own, or because they need guidance on where to go and need some inspiration.

After the holiday, I follow up with each client to hear about their experiences and gather feedback. This helps me stay informed about the properties and destinations I offer and understand what my clients may be interested in for future holidays.

Examples of Holidays you have booked?

We have booked a range of holidays that vary from Cruises to the Carribean, Ski trips in Europe and Winter holidays in the USA!

Where would you recommend for 2025?

Cultural Exploration: Cities like Kyoto, Paris, and Rome offer rich historical experiences with their museums, architecture, and sites.

Beach Relaxation: Islands in the Caribbean, the Maldives, or coastal towns in the Mediterranean like Santorini or Nice provide beautiful beaches and relaxing atmospheres.

Adventure and Nature: Destinations like New Zealand, Patagonia, or the Canadian Rockies are perfect for hiking, wildlife, and enjoying the outdoors.

Urban Excitement: Metropolitan cities like New York, Tokyo, and London offer vibrant nightlife, shopping, and diverse cultural activities.

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